Each Light Bean is carefully packed and shipped from our San Francisco studio. We currently deliver within the United States, but if you’re outside the U.S., reach out — we may be able to arrange something.

• Free shipping on all orders over $300 (applied automatically at checkout)
• Orders ship via UPS or FedEx
• Once your order leaves the studio, you’ll receive a tracking number to follow its journey

We stand by the quality of every Light Bean. Each piece is crafted with natural materials and hand-finished, which means variations in grain, tone, and texture are part of what makes your light truly one of a kind.

• Luminaires (fixtures): 5-year warranty
• Bulbs: 2-year warranty

Please note, that warranty does not apply to damage caused by improper installation, careless handling, or use outside of normal conditions.

We want you to love your Light Bean. If you’re not fully satisfied, you may return your order within 28 days of delivery for a full refund, as long as the item is:

• Unused, uninstalled, and in its original condition
• Packaged in the original box with all components
• Accompanied by proof of purchase

Please note: once installed, hard-wired (ceiling mount) lights cannot be returned unless found to be faulty.

To start a return, email us at hello@light-bean.com with your name and order number. If approved, we’ll provide return instructions and a reference number. Return shipping costs are the responsibility of the customer.

Returns should be sent to:
Light Bean
879 Oak St, Unit 5
San Francisco, CA 94117